Shipping & Returns

Shipping

We use a network of premium courier companies to service all Australian cities. We dispatch all orders within 24 hours of receipt and in general our shipping times are as follows;

Melbourne and metro areas +1 day

Victorian country +2 days

Sydney and metro areas +1 day

NSW country +2 days

Brisbane and metro areas +1 day

QLD country +3 days

North QLD +5 days

Adelaide and metro areas +1 day

SA country +3 days

Perth and metro areas +2 days

WA country +5 days

 

Returns

For all exchange and returns you must return your items within 30 days of receipt. All returned garments are not to be been worn, altered or washed and have all tags intact. Garments that have been embroidered with a partner logo are unable to be returned or exchanged so please take extra care when selecting your required size.

Before purchasing please take a look at the size chart to ensure you receive a perfectly fitting garment. If, when you do receive our product and it doesn’t fit to your expectations we will happily accept your garment back for exchange.

Faulty products can obviously be returned but do not include items that have been worn, altered or washed.

Also, if you are not satisfied with your product, we will also happily accept your product back for a refund.

When sending us back your product please address a Postage Paid satchel to:

ATT: Zerto Merchandise

C/ WFDS

47-53 Hallam Valley Road

Dandenong South, Victoria 3175

Australia

 

We will then send you a replacement product out to you within 24 hours of receipt of return.